Tuesday, March 17, 2009

They Let You Set Your Own Fee!?! Are You Kidding Me!?!

Without question, one of the most talked about aspects of our office is our fee system. People just can’t seem to believe that, for over 41 years, we have allowed our practice members to set their own fee. Inevitably, they end up referring to it as a donation, but I have to make it clear. It is NOT a donation. We are not a charity and we do not receive any federal subsidy for operating in this fashion.

We are seriously committed to allowing everyone in our community to get regular, ongoing chiropractic care for themselves and their families in an affordable, convenient, efficient and loving manner. That’s why each practice member or family determines his/her own fee and deposits it into a box (actually a mail slot) on the wall in the hallway. Frankly, the service we provide is so valuable, no one who could “afford” it. Ask yourself what you would be willing to pay to express your full potential from the day you are born to the day you die and you’ll see what I mean.

We believe that the service we provide should be available to everyone and since different people have different abilities to pay, this fee system seems to be a good way of ensuring that no one is left out. We do expect that people will pay, but only what is within their means. We also expect people to tell others about our office and the service we provide. Thus far, it seems to be working. After 41 years, the Strauss Chiropractic Center does virtually no advertising and runs almost exclusively on a referral/word of mouth basis.

I realize that our office is unusual in this regard. Not many other chiropractors practice this way (although there are more than you would think). Interestingly though, even if a chiropractor did not have this fee system, I would bet that if you found the right practitioner, one whose practice philosophy is similar to ours (i.e., that everyone needs to have their spine checked for vertebral subluxation on an ongoing basis), he/she would find a way to make it work for you both regardless of finances.

I would suggest if you are reading this from somewhere that makes coming to Levittown, PA on a regular basis out of the question, that you begin your search for a chiropractor by asking if he/she corrects vertebral subluxation. If the chiropractor say yes, ask him/her more questions about what is typically recommended for people in the office. Chiropractors who care for their fellow man in this fashion should be willing to work with you to ensure you get the care you need. That’s really what we’re all about—improving the expression of life on this planet, one spine at a time.

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